Confirm your shop country and your own country

If di country wey you sign up from, your own country and your main shop country no all match, Credit Khata go ask you once to confirm dem. Sheet wey dem call Check your country dem go open for di counter app, and for di Android app from im next release. Pick di correct country for your shop and for yourself, den tap Confirm, and we no go ever ask you again.

Na only di shop owner we dey ask. Staff, riders and customers no dey ever see di question.

Why we dey ask

Three countries fit no agree:

• Di country wey you sign up from. We dey find am from di internet connection wey you use open your shop. VPN, proxy or hosting service no dey talk anything about where you really dey, so if you sign up through any of dem, we no go count am.
• Your own country. E dey private and e dey stay with your own contact details. Customers no dey ever see am.
• Your shop country. Dis na your main shop country. Customers dey see am, and na im dey decide which payment methods you go get, like JazzCash and Easypaisa for Pakistan or M-Pesa for Kenya.

If wrong country remain for your shop, your customers go see am and your payment options go be for wrong place. To confirm once go settle am.

Confirm your country dem

1. Sign in to di counter app as di owner. If your countries no match, Check your country dem go open on top of di counter.
2. Read di line under di title. E go either name di country wey your sign-up come from, like "You sign up from Pakistan. Abeg confirm where your shop dey and where you dey stay.", or talk say your shop country and your own country no be di same.
3. Under Your shop country, beside your shop name, pick di country wey your shop dey do business. Di note under am dey read "Customers dey see am, and na im dey decide which payment methods you go get."
4. Under Your own country, pick di country wey you dey live. Di note dey read "Private. Customers no dey see am at all."
5. Tap Confirm.

Di two fields dey start with wetin don already save, or if nothing dey, with di country wey you sign up from, so many times you only need to check dem and tap Confirm. You fit pick any country for any of di two fields.

If you tap Later

Nothing go change. Di sheet go close, you go continue your work, and e go come back di next time you open di app. Once you tap Confirm, e no go ever come back, for dis app or any other one.

For di Android app

Di same question go reach di Android app with im next release, with di same fields and di same Later and Confirm buttons. Your answer dey save for your account, so once you don confirm for one app, none of di two apps go ask again.

Wetin good to know

• Na only di owner we dey ask. Staff wey get their own logins, riders and customers, we no dey ever ask dem. See Give your staff their own login: manager or cashier.
• If you get plenty branches, di question na about your main shop. Your branches go keep their own details.
• You fit still change any of di two countries later for di counter Profile: your shop own under Identity → Country, and your own under My contact details.
• Your shop country dey decide which payment methods you fit add. After you change am, check your accounts as e dey for Add your JazzCash, Easypaisa or bank details so customers fit pay you.
• We no dey ever show your own country to customers. More about your data for Download your data, secure your account or delete am.