# Confirm your shop country and your own country

- URL: https://ck.abdohoo.app/pcm/help/confirm-your-shop-and-own-country
- Product: Credit Khata (https://ck.abdohoo.app/)
- Section: Account, sync & privacy
- Updated: 2026-10-16

> When di countries wey we know for you no match, di counter go ask di shop owner once: Check your country dem. Confirm your shop country and your own, or tap Later.

If di country wey you sign up from, your own country and your main shop country no all match, Credit Khata go ask you once to confirm dem. Sheet wey dem call **Check your country dem** go open for di counter app, and for di Android app from im next release. Pick di correct country for your shop and for yourself, den tap **Confirm**, and we no go ever ask you again.

Na only di shop owner we dey ask. Staff, riders and customers no dey ever see di question.

## Why we dey ask

Three countries fit no agree:

- **Di country wey you sign up from.** We dey find am from di internet connection wey you use open your shop. VPN, proxy or hosting service no dey talk anything about where you really dey, so if you sign up through any of dem, we no go count am.
- **Your own country.** E dey private and e dey stay with your own contact details. Customers no dey ever see am.
- **Your shop country.** Dis na your main shop country. Customers dey see am, and na im dey decide which payment methods you go get, like JazzCash and Easypaisa for Pakistan or M-Pesa for Kenya.

If wrong country remain for your shop, your customers go see am and your payment options go be for wrong place. To confirm once go settle am.

## Confirm your country dem

1. Sign in to di counter app as di owner. If your countries no match, **Check your country dem** go open on top of di counter.
2. Read di line under di title. E go either name di country wey your sign-up come from, like "You sign up from Pakistan. Abeg confirm where your shop dey and where you dey stay.", or talk say your shop country and your own country no be di same.
3. Under **Your shop country**, beside your shop name, pick di country wey your shop dey do business. Di note under am dey read "Customers dey see am, and na im dey decide which payment methods you go get."
4. Under **Your own country**, pick di country wey you dey live. Di note dey read "Private. Customers no dey see am at all."
5. Tap **Confirm**.

Di two fields dey start with wetin don already save, or if nothing dey, with di country wey you sign up from, so many times you only need to check dem and tap **Confirm**. You fit pick any country for any of di two fields.

## If you tap Later

Nothing go change. Di sheet go close, you go continue your work, and e go come back di next time you open di app. Once you tap **Confirm**, e no go ever come back, for dis app or any other one.

## For di Android app

Di same question go reach di Android app with im next release, with di same fields and di same **Later** and **Confirm** buttons. Your answer dey save for your account, so once you don confirm for one app, none of di two apps go ask again.

## Wetin good to know

- Na only di owner we dey ask. Staff wey get their own logins, riders and customers, we no dey ever ask dem. See [Give your staff their own login: manager or cashier](https://ck.abdohoo.app/pcm/help/staff-logins-manager-cashier).
- If you get plenty branches, di question na about your main shop. Your branches go keep their own details.
- You fit still change any of di two countries later for di counter **Profile**: your shop own under **Identity** → **Country**, and your own under **My contact details**.
- Your shop country dey decide which payment methods you fit add. After you change am, check your accounts as e dey for [Add your JazzCash, Easypaisa or bank details so customers fit pay you](https://ck.abdohoo.app/pcm/help/add-payment-details-jazzcash-easypaisa-bank).
- We no dey ever show your own country to customers. More about your data for [Download your data, secure your account or delete am](https://ck.abdohoo.app/pcm/help/export-data-security-delete-account).

## Frequently asked questions

### Why Credit Khata dey ask about my country dem?

Because di country wey you sign up from, your own country and your main shop country no all match. To confirm dem once go make sure say customers dey see di correct country and say you dey get di correct payment methods.

### Wetin go happen if I tap Later?

Nothing go change. Di question go come back di next time you open di app, until you confirm.

### Customers fit see my own country?

No. Your own country dey private. Customers dey see only your shop country.

### I sign up through VPN. Na why una dey ask me?

No. When sign-up come through VPN, proxy or hosting service, we no dey count im country. We go only ask you if di countries wey remain, your own and your shop own, no be di same.

### Una go ask my staff too?

No. Na only di shop owner we dey ask. Staff, riders and customers no dey ever see di question.