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A shared credit ledger for your shop and your customers. Find a topic below or search: every guide shows the real screens.
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16 guides
Getting startedSet up your shop, add customers and book your first entry.2 articles
Customers & the ledgerCredit entries, balances, limits and disputes.2 articles
Payments, due dates & remindersGet paid by JazzCash, Easypaisa or bank, confirm payments and send reminders.4 articles
Shop, staff & productsProducts and stock, staff accounts, expenses and suppliers.2 articles
Reports & statementsReceivables, ageing, sales and customer statements.2 articles
For customersCheck your khata, pay the shop and question an entry from your own phone.1 article
Account, sync & privacyWorking offline, sync, languages, your data and your account.3 articles
Popular answers
- Open your shop account and add your first customerIn the counter app tap Open a shop and finish three short steps. Then go to Customers → New customer, add a name, phone and any old balance, and share the khata.
- Add your JazzCash, Easypaisa or bank details so customers can pay youGo to Payments → Payment details, tap JazzCash, Easypaisa, Raast or Bank transfer, enter the account name and number and Save. Customers see them when they tap Pay.
- Book a credit sale at the counterOn Sales, pick the customer under Booking sale to, choose Credit, add each item with its quantity and amount, then tap Add to credit. The total joins their balance.
- For customers: open your khata, check entries and pay the shopOpen the link your shop sent, or enter their login code. You see your balance and every entry; tap an entry to confirm or report it, and tap Pay, then I've paid, to pay them.
- Reports: cash book, old dues, sales and profitOpen Reports for four views: Cash book (money in and out), Old dues (who has owed for how long), Sales (credit and cash by day or month) and Profit (an estimate after costs).
- Add products, track stock and see what is running lowOpen Products → Add product, enter a name, price and stock, and set Warn when stock falls to. Sales from the list reduce stock; the Low stock filter shows what to reorder.
Getting started
Set up your shop, add customers and book your first entry.
- Open your shop account and add your first customerIn the counter app tap Open a shop and finish three short steps. Then go to Customers → New customer, add a name, phone and any old balance, and share the khata.
- Book a credit sale at the counterOn Sales, pick the customer under Booking sale to, choose Credit, add each item with its quantity and amount, then tap Add to credit. The total joins their balance.
Customers & the ledger
Credit entries, balances, limits and disputes.
- Set a credit limit and a due date for a customerOpen the customer, tap Limits, enter a Credit limit and pick a Pay by date, then Save. The counter warns before a sale goes past the limit; late accounts show as Overdue.
- When a customer disputes an entry: check, correct and resolveCustomers can mark any entry Looks right or Report a problem. Disputed entries show on your dashboard; check the note, fix the ledger if needed, then tap Resolve with a reply.
Payments, due dates & reminders
Get paid by JazzCash, Easypaisa or bank, confirm payments and send reminders.
- Record a payment received from a customerOpen the customer, choose Paid under Add transaction, enter the amount and tap Add transaction. Their balance drops at once; part payments are fine.
- Add your JazzCash, Easypaisa or bank details so customers can pay youGo to Payments → Payment details, tap JazzCash, Easypaisa, Raast or Bank transfer, enter the account name and number and Save. Customers see them when they tap Pay.
- Confirm a payment a customer says they madeWhen a customer taps I've paid, the claim waits in Payments. Check your wallet or bank, then tap Confirm payment to add it to their khata, or Reject with a reason.
- Send payment reminders on WhatsApp or SMSTap Remind on a customer, or open Reminders → Overdue and tap Remind all. Each reminder opens in your own WhatsApp or SMS app with the balance, due date and a khata link.
Shop, staff & products
Products and stock, staff accounts, expenses and suppliers.
- Add products, track stock and see what is running lowOpen Products → Add product, enter a name, price and stock, and set Warn when stock falls to. Sales from the list reduce stock; the Low stock filter shows what to reorder.
- Give staff their own logins: manager or cashierGo to Profile → Staff → Add staff, enter a name and username, choose Manager or Cashier, and save. Copy the password shown once; they sign in to the counter with it.
Reports & statements
Receivables, ageing, sales and customer statements.
- Reports: cash book, old dues, sales and profitOpen Reports for four views: Cash book (money in and out), Old dues (who has owed for how long), Sales (credit and cash by day or month) and Profit (an estimate after costs).
- Print or share a customer's account statementOpen the customer, tap Statement, pick the period and tap Open statement. Then use Print / Save as PDF to print it or keep a PDF you can send on WhatsApp.
For customers
Check your khata, pay the shop and question an entry from your own phone.
Account, sync & privacy
Working offline, sync, languages, your data and your account.
- Work offline and keep your ledger in syncSales rung up without internet are saved on the device, marked Pending, and upload by themselves in order, exactly once, when the connection returns. Check the sync pill.
- Change the app language (Urdu, Arabic, Hindi and more)Pick a language from the globe menu on the sign-in screen, in the counter's sidebar or in Profile → Language. Fourteen languages; Urdu, Arabic and Persian read right to left.
- Download your data, secure your account or delete itExport customers as CSV or download everything as one file from Profile → Security and data. Turn on two-step sign-in there too. Delete your account from Profile.
From the blog
All posts →
Explainers
Why an offline-first ledger matters for small shops
An offline-first ledger saves each entry on the device first and uploads it later, so the counter never waits for the network, and a careful sync makes sure nothing is lost or doubled.
Guides
WhatsApp payment reminder templates for shops (English & Roman Urdu)
Copy-ready WhatsApp payment reminders for shops in English and Roman Urdu: before the due date, on the day, overdue, a second reminder, plus thank-you and payment-plan messages.
Explainers
What is a khata book? Digital khata vs the paper register
A khata book is a shop's credit register: who took goods on credit, and who has paid. A digital khata keeps the same record but adds totals, backups, reminders and a customer view.
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