WhatsApp payment reminder templates for shops (for Pidgin)

Good payment reminder dey short, private and exact: di customer name, your shop name, di amount, di due date, how to pay, and thank-you. Under here, you go see templates wey ready to use for Pidgin for each stage, from soft reminder before di due date to second reminder wey strong small, plus thank-you and payment-plan messages. Di ones for di first section dey use di placeholders {name}, {shop}, {balance}, {due_date} and {link}, so you fit paste dem straight inside Credit Khata reminder settings.

Change di example JazzCash number (0300 1234567) to your own before you use dem.

Wetin every reminder suppose get

1. Greeting and di customer name. Na message to person, no be notice.
2. Your shop name, so dem go know who send am.
3. Di exact amount, no be "wetin you owe".
4. Di due date, if una agree one.
5. How to pay: your wallet number, or "for di counter".
6. Way to check: statement or link to their account.
7. Thank-you.

And one thing wey e no suppose ever get: other people. Send reminders privately, no ever for group.

Templates wey get placeholders

For Credit Khata, di words wey dey inside curly brackets go fill for each customer when you send: {name}, {shop}, {balance}, {due_date} and {link} (one-time link to di customer own account, wey go work for 24 hours).

1. Friendly reminder before di due date

Pidgin, plain:

Hello {name}, small reminder from {shop}: your balance na {balance}, e go due on {due_date}. You fit see every entry here: {link}. Thank you!

Pidgin, with more respect:

Good day {name}, na {shop} dey greet you. We just wan remind you say your balance na {balance}, and e suppose clear by {due_date}. Check your account here: {link}. We thank you well well!

2. For di due date, with how to pay

Pidgin, plain:

Hello {name}, today na di due date for your balance of {balance} for {shop}. You fit send am by JazzCash to 0300 1234567 or pay for di counter. Your account: {link}

Pidgin, with more respect:

Good day {name}, today na di day to pay your balance of {balance} for {shop}. Abeg send am through JazzCash 0300 1234567 or come pay for shop. Your account: {link}

3. Time don pass, but still polite

Pidgin, plain:

Hello {name}, your balance of {balance} for {shop} suppose clear on {due_date}. If you don already pay, abeg no mind dis message. If not, abeg clear am dis week. Details: {link}

Pidgin, with more respect:

Good day {name}, your balance of {balance} for {shop} for clear on {due_date}. If you don pay already, abeg forget dis message; if you never pay, we go appreciate am if you fit clear am dis week. Details: {link}

4. Second reminder, strong small

Pidgin, plain:

{name}, na second reminder from {shop} be dis. Your balance of {balance} never pay till now. Abeg pay, or reply with date wey go work for you, so your account go remain open. Details: {link}

Pidgin, with more respect:

Oga/Madam {name}, na {shop} send dis second reminder: your balance of {balance} still remain. Abeg pay am or tell us one date wey go suit you, make your account continue to dey run. Details: {link}

5. For customers wey no get due date

Pidgin, plain:

Hello {name}, your balance for {shop} na {balance}. Abeg pay when e convenient you. You fit see every entry here: {link}. Thank you!

Pidgin, with more respect:

Good day {name}, your balance for {shop} na {balance}. Anytime wey you fit, abeg clear am. See all di entries here: {link}. We thank you!

Messages wey you go send by hand

These na for times wey di reminder feature no cover. Change di words wey dey inside square brackets by yourself.

Thank you for payment

Thank you [name], we don receive [amount] today. Your balance for [shop] na [balance] now.

We thank you [name], [amount] don land today. Wetin remain for [shop] na [balance].

To confirm payment plan

As we agree, [name], you go dey pay [amount] every [day] until di balance of [balance] clear. We go remind you di day before. Thank you.

Oga/Madam [name], we don agree say you go pay [amount] every [day] until di [balance] finish. We go remind you one day before. We thank you.

To pause new credit, with respect

[name], until your balance of [balance] come down, na only cash we fit sell give you. As e come down, your credit account go open again. Thank you as you understand.

Oga/Madam [name], until your balance of [balance] reduce, na only cash we go fit take sell. Once e reduce, your account go open again. We thank you as you understand.

Tips on time and tone

• Send am near pay day. Reminder for di morning after salary day dey useful pass one for di end of long month.
• Once every week don do after di due date. More than dat go feel like pressure.
• Avoid late night and holidays. Reminder for Christmas or Sallah morning, dem go remember am for di wrong reason.
• Use their language. If di customer dey write you for Pidgin, remind dem for Pidgin; if na English dem dey use, use English.
• Keep am short. One or two sentences, di amount and how to pay.
• Make dem fit check. Link or statement dey answer "how e take reach dis much?" before dem even ask.

For wetin to do when reminders no work, read How to reduce bad debts and collect shop credit with respect.

Send dem quick quick with Credit Khata

For Credit Khata, owners and managers fit save one of these as di shop reminder message:

1. Open Reminders → Settings for di app.
2. Paste di template inside Message. You fit tap {name}, {shop}, {balance}, {due_date} and {link} to put dem inside.
3. Check am under Preview, set Remind only when dem owe at least, and tap Save.

Den open Reminders → Time don pass and tap Remind everybody. For each customer, tap WhatsApp or SMS; your own app go open with di message inside, and you go press send. Messages fit reach 480 characters. If you leave Message empty, di app go use di standard English words. For Free and Pro nothing dey go without you; automatic SMS and WhatsApp reminders dey come with di Business plan.

Save customers numbers with di country code (+234 …) so WhatsApp go open their chat straight. Di full walkthrough dey for Send payment reminders for WhatsApp or SMS, and to add your wallet details so customers fit pay from di link, see Add your JazzCash, Easypaisa or bank details so customers fit pay you.