# Set credit limit and due date for customer

- URL: https://ck.abdohoo.app/pcm/help/set-credit-limit-and-due-date
- Product: Credit Khata (https://ck.abdohoo.app/)
- Section: Customers & the ledger
- Updated: 2026-10-15

> Open di customer, tap Limit, put Credit limit and pick Pay by date, den Save. Di counter go warn you before sale pass di limit; late accounts go show as Time don pass.

To set limit, open di customer page, tap **Limit**, type di highest amount wey dem fit owe for **Credit limit**, choose **Pay by** date and tap **Save**. From dat time, di counter go warn you before credit sale carry dem pass di limit, and once di date pass and money still remain, di customer go get mark **Time don pass** and dem go show for your reminder list.

Both settings no dey compulsory and dem dey per customer: regular customer wey dey collect salary every month fit get month-end date and big limit, while new customer go start small.

## Set di limit and di due date

1. Open **Kostoma dem** and tap di customer.
2. Tap **Limit** for di row of buttons for top. Di sheet **Credit limit and pay-by date** go open.
3. For **Credit limit**, put di highest amount wey dis customer fit owe. Leave am empty if you no want limit.
4. Under **Pay by**, tap **In 7 days**, **In 15 days**, **In 30 days** or **End of month**, or pick exact date. Tap **Clear am** to remove date.
5. Tap **Save**.

Di customer header go now show chips like "Limit PKR 25,000.00" and "Due Oct 5, 2026" beside their phone number and city.

![Customer page wey show di chips Limit PKR 25,000.00 and Due Oct 5, 2026 under di name, and di Limit button for di action row](https://ck.abdohoo.app/storage/content/library/web-customer.webp)Di limit and due date dey show for di customer page; di Limit button dey change demNa only di owner and branch managers fit set limits and due dates. Cashiers no dey see di **Limit** button. See [Give staff their own logins: manager or cashier](https://ck.abdohoo.app/pcm/help/staff-logins-manager-cashier).

## Wetin dey happen for di counter

Di balance wey count na opening balance plus credit minus payments. Dem dey pay cash sales for di spot and dem no dey ever count.

When credit sale wan carry di customer pass their limit, di counter go ask before e save: "E don pass credit limit", den di balance wey di sale go reach and di limit wey e pass.

- Owner or manager fit tap **Book am anyway** (for di Android app, **Record am anyway**) to save di sale, or **Cancel** to change di basket.
- Cashier go see "Na only owner or manager fit pass customer limit." and e no fit save di sale as credit. E fit call manager, collect cash, or reduce di basket.

![Di Android app wey show di box E pass credit limit: dis one go carry Imran Sahib reach PKR 5,715.00, pass im limit of PKR 3,000.00, with Cancel and Record am anyway](https://ck.abdohoo.app/storage/content/library/android-overlimit.webp)Di warning before sale pass di limit, here for di Android appDi server dey check di limit again when di sale reach am, so two counters wey dey sell to di same customer di same time no fit pass am together. When owner or manager pass limit, di system go log am with who do am.

## Wetin di customer dey see

For their own account, di customer dey see di limit as bar with how much remain, and di date wey payment go due. After di date pass, dem go see "Payment don pass due date". As dem fit see di same numbers wey you see, na im make limit feel fair, no be like say you just carry am from your head.

![Customer account for phone: Payment dey due on Oct 5, 2026, Credit limit PKR 25,000.00 with PKR 16,465.00 wey remain, and di Pay and Statement buttons](https://ck.abdohoo.app/storage/content/library/mobile-cust-pay.webp)Wetin di customer dey see: due date, credit limit and how much remain## Customers wey time don pass

Customer don pass time when dem still dey owe money and their **Pay by** date don pass; di due date itself never pass time. Customers wey time don pass dey get **Time don pass** badge for **Kostoma dem** and dem dey listed under **Reminders → Time don pass**, ready for one-tap WhatsApp or SMS reminder. See [Send payment reminders for WhatsApp or SMS](https://ck.abdohoo.app/pcm/help/send-whatsapp-payment-reminders).

Di due date no dey move by imself. When customer don clear and start new month of credit, open **Limit** again and set di next date.

## For di Android app

Open di customer and tap **Edit**. Owners and managers go see **Credit limit** ("Di most wey dis kostoma fit owe. Leave am empty if no limit.") and **Pay before** for di form. You fit also set both when you dey create new customer.

To stop new credit for one customer completely, set their **Credit limit** to zero: di counter go stop any credit sale wey go make dem owe, unless owner or manager choose to pass am.

For advice on how to choose limits, read [How to set credit limits for your shop customers](https://ck.abdohoo.app/pcm/blog/how-to-set-credit-limits-for-shop-customers).

## Frequently asked questions

### Wetin go happen when sale wan pass di limit?

Di counter go stop and show E don pass credit limit with di new balance. Owner or manager fit choose Book am anyway; cashier no fit pass limit.

### Cashier fit change customer credit limit?

No. Na di owner or branch manager dey set limits and due dates. Cashiers dey see di limit but dem no fit change am.

### Di customer dey see their limit?

Yes. Their account dey show di credit limit, how much remain and di date wey payment go due, so di number no go ever surprise dem.

### Cash sales dey count for di limit?

No. Di balance wey di limit dey use na opening balance plus credit minus payments. Dem dey pay cash sales for di spot and e no dey add to am.

### When dem go mark customer say time don pass?

When dem still dey owe money and di due date don pass. Di due date itself never pass time, and customer wey don pay everything no go ever show as late.