# For customers: open your account, check entries and pay di shop - URL: https://ck.abdohoo.app/pcm/help/customer-open-check-pay-your-khata - Product: Credit Khata (https://ck.abdohoo.app/) - Section: For customers - Updated: 2026-10-15 > Open di link wey your shop send, or put their login code. You go see your balance and every entry; tap entry to confirm or report am, and tap Pay, den I don pay, to pay dem. Your shop go give you way to enter: link (normally for WhatsApp) or short login code. Open di link, or go di customer page for [ck.abdohoo.app/customer-webview](https://ck.abdohoo.app/customer-webview/), tap **Login code** and type di code. You go den see your balance, di shop due date and credit limit, and every entry wey make up di total. Tap entry to mark am **E correct** or **Report problem**, and tap **Pay** to pay di shop by JazzCash, Easypaisa or bank, den **I don pay** to tell dem. Na di same ledger wey di shop dey write, no be copy, so wetin you see na wetin dem see. E always free for customers. ## Open your account Choose di way wey match wetin di shop give you: - **Link**: tap am. If you get di Credit Khata app, e go open there; if you no get am, page go give you **Open am for di app** or **Continue for browser**. Links dey work once and dem dey last 24 hours. - **Login code**: open di customer page, tap **Login code**, type di code (for example K7QH2NPR) and tap **Sign in**. Codes wey dem show for di counter dey last only few minutes, so put am while you still dey there. - **QR code for di counter**: tap **Scan QR** and point your camera for di QR wey dey di shop screen. - **Email and password**: only if di shop set one up for you. Use di **Email** tab. ![Di customer sign-in page with Email, Login code and Scan QR tabs, note wey say counter codes dey last few minutes and shared links 24 hours, and box for login code](https://ck.abdohoo.app/storage/content/library/site-customer-signin-code.webp)Customer sign-in: use di code or link from your shop; you no need passwordYou go remain signed in for dat phone. To add another shop, open your profile and tap **Link anoda account**. For Android phone you fit also use di free Credit Khata app: di sign-in page get **Get am for Google Play** link, and you go sign in to di app with di same code, link or QR from your shop. Di app and di web page dey show di same account. ## Read your balance Di top card dey show **Your balance** with "You still dey owe", "Di shop dey owe you" or "Everything don settle", and under am, how much you **Wetin you buy for credit** and how much you **Don pay back**. Di shop card dey show your "Payment dey due on" date (or **Payment don pass due date** if di date don pass), your **Credit limit** and how much remain, and di **Pay** and **Statement** buttons. Under dat one you go see **My payments**, di shop own details (phone, WhatsApp, directions), and every entry wey dem group by month. Use di search box, di **Credit**, **Don pay** and **Cash** chips, and **All month dem** to find one entry. ![Customer account for phone: your balance PKR 8,535, wetin you buy for credit and wetin you don pay back, di shop card with due date and credit limit, di Pay and Statement buttons, and My payments](https://ck.abdohoo.app/storage/content/library/mobile-cust-pay.webp)Your account: balance, due date, credit limit and di payments wey you don make to di shopTap **Turn on alert** if you want notification every time di shop add entry to your account. ## Check entry, or report problem Tap any entry to see wetin e be for: each item, di quantity and di price. Den: - Tap **E correct** if e dey correct. Di shop go see say you don confirm am. - Tap **Report problem** if something no correct, write wetin no correct (for example "Na 1 packet I take, no be 2") and tap **Send am to di shop**. ![One entry wey open for phone: Doodh (milk) 1L and Anda (eggs) 1 dozen with quantities and prices, and di buttons E correct, Report problem and Receipt](https://ck.abdohoo.app/storage/content/library/android-entry.webp)Open entry to check am line by lineDi entry go show **Problem don report** until di shop answer. When dem answer, e go change to **Dem don settle am** and their reply go show under am as "Di shop reply". Report no go change your balance by imself; di shop go correct their ledger if dem agree. You no fit report entries wey pass one year for di app. **Receipt** dey open receipt wey you fit print for dat entry. ## Pay di shop 1. Tap **Pay**. You go see di shop payment details, like JazzCash, Easypaisa, Raast or bank account, each one with di account name, di number, **Copy** button and sometimes QR code. 2. Pay for your own wallet or bank app, di way wey you dey normally do am. 3. Come back and tap **I don pay**. 4. Put di **Amount** and **How you take pay?**. If you add di **Transaction ID** from your SMS and **Screenshot** (JPG or PNG, up to 5 MB), e go help di shop find am. Add **Note for di shop** if you need am. 5. Tap **Send am to di shop**. ![Di Pay sheet: JazzCash and Easypaisa accounts with account names, numbers, Copy buttons and QR codes, and di I don pay button](https://ck.abdohoo.app/storage/content/library/mobile-cust-pay-sheet.webp)Pay: copy di shop number, pay for your own app, den tap I don payDi payment go show under **My payments** as **E dey wait**. When di shop confirm am, e go turn **Confirmed** and your balance go reduce. If dem no fit find am, e go show **Dem no accept am** with di shop reason. Di money dey go straight to di shop; Credit Khata no dey ever touch am. If di shop never add payment details, pay dem di normal way and tell dem. ## Get statement Tap **Statement**, choose **Dis month**, **Last month**, **Choose month**, **Choose your dates** or **Everything**, den **Open statement**. Print am, or choose Save as PDF to keep copy. See [Print or share customer account statement](https://ck.abdohoo.app/pcm/help/print-share-customer-statement). ## Language, other shops and your privacy - Change di language with di globe button for top; see [Change di app language (Pidgin, Urdu, Arabic, Hindi and more)](https://ck.abdohoo.app/pcm/help/change-app-language). - Shop dey see only im own customers. If you delete your sign-in, you go lose access, but di shop go keep im own record of wetin you owe, like paper register. See [Download your data, secure your account or delete am](https://ck.abdohoo.app/pcm/help/export-data-security-delete-account). ## Frequently asked questions ### I need install app or pay anything? No. Your account dey open for any phone browser, and to read am na always free. Di Credit Khata Android app no dey compulsory. ### My code no dey work. Codes wey dem show for di counter dey last about 5 minutes and links dey last 24 hours, and each one dey work only once. Ask di shop for new code or link. ### I don pay but my balance never change. After you tap I don pay, di shop go check their account and confirm am. Your balance go change when dem do am. Until den, di payment go show as E dey wait under My payments. ### I fit see my accounts with plenty shops? Yes. Use Link anoda account and put each shop code. Your accounts go show together with one combined balance. ### I don forget my password. Password reset na for shop accounts. Ask your shop for new sign-in code or link instead.