# Shop staff permissions: wetin cashier and manager suppose do - URL: https://ck.abdohoo.app/pcm/blog/shop-staff-permissions-cashier-vs-manager - Product: Credit Khata (https://ck.abdohoo.app/) - Section: Small business - Updated: 2026-10-16 > Give each person their own login. Cashiers dey sell, collect payments and remind; managers fit also fix records and see di books; na only di owner dey handle staff, branches and di business data. Simple, safe way to divide work for small shop: **cashiers** dey sell for cash or credit inside each customer limit, collect payments, add customers and send reminders; **managers** fit also correct records, pass credit limit, handle queries, stock and expenses, and see di reports; na only di **owner** dey add staff, open branches, download di business data and control security. Give every person their own login, so each entry go show who make am. When na only di owner dey run di counter, none of dis matter. Di moment wey son, brother, nephew or salesboy start to work di till, e matter well well, normally no be because person dey thief, but because mistakes need to dey traceable. ## Two principles **Small access.** Each person go get wetin their work need and nothing more. Cashier wey no dey ever see di profit figures, nobody fit pressure am to share dem. **Separate di money from di record.** Di person wey dey collect cash no suppose also fit delete di entry wey show am. Na one of di oldest rules for bookkeeping be dis, and e dey protect honest staff: if nobody fit change di record for di till, nobody go suspect say person change am. ## Clear division of roles WorkCashierManagerOwnerSell for cash or credit (inside limits)YesYesYesAdd new customerYesYesYesRecord payments, confirm wallet paymentsYesYesYesSend payment remindersYesYesYesPass customer credit limitNoYesYesSet limits, due dates and opening balancesNoYesYesCancel entry, delete customerNoYesYesHandle customer queriesNoYesYesProducts, stock, expenses, suppliersNoYesYesReports and statementsNoYesYesAdd or remove staff, open branchesNoNoYesDownload all data, security settingsNoNoYesNa exactly so di roles dey work for Credit Khata, where **Manager** "E dey run di branch: fit change wetin people owe, delete entries and see reports" and **Cashier** "E dey sell and collect payment. E no fit delete record or see di books." ## Why cashiers no suppose delete entries For busy counter, "just delete am and do am again" dey look like say e no do anything. But deleted entry na exactly how credit dey disappear from ledger: friend purchase wey nobody record, or payment wey dem record two times. If na only manager or di owner fit delete, every correction go get second pair of eyes, and dem go fix wrong entry instead of to hide am. ## Why credit limits dey di same conversation Staff dey under pressure pass when regular customer ask for "just small more" credit. Credit limit wey dey written for each customer dey give di cashier easy answer wey no personal, and clear next step: call di owner or manager. For Credit Khata di counter dey enforce am: cashier no fit book credit pass customer limit, while owner or manager fit choose to do am, and di system go log dat choice. See [How to set credit limits for your shop customers](https://ck.abdohoo.app/pcm/blog/how-to-set-credit-limits-for-shop-customers). ## Practical rules wey dey stop loss 1. **One login for each person.** No shared passwords, and never di owner own. 2. **Choose di smallest role wey go work.** Most shop assistants suppose be cashiers. 3. **Check who do wetin.** Look through transactions from time to time; each one dey show di name of di person wey record am. 4. **Check logins every month.** Remove any one wey nobody dey use. For Credit Khata each login dey show di last time wey dem use am. 5. **Act for di last day.** When person leave, remove their login or reset im password di same day. 6. **Protect di owner account.** On two-step login, so password wey leak alone no go do. ## Family businesses Plenty shops na family dey run dem, and separate logins fit feel like say dem no necessary, even like insult. Talk am another way: separate logins mean say when number no look correct, you fit see whose entry e be and ask dem, instead of make everybody dey wonder. E dey protect di younger brother wey just start for di counter as much as e dey protect di shop. ## More than one shop If you dey run two counters or two branches (for Credit Khata, extra branches na part of Pro), put one manager for each one and tie every login to one branch. Di manager go den see di reports, stock and customers of im own branch only, while di owner fit look di whole business or pick one branch. Dis one dey keep each branch numbers clean: mistake for di second shop go show for dat shop books, and e go easy to find di person wey responsible. E also dey make handover simple. When branch manager go leave, di owner fit cover di counter with im own login without to touch anybody else own. ## Wetin di owner suppose check every week Permissions dey help only if person dey look. Ten-minute weekly routine don do: - **Old debts:** who owe pass, and for how long. Sudden jump for one customer fit mean say somebody give credit pass wetin you for allow. - **Entries wey dem delete or correct:** ask di manager wetin dem correct and why. Most answers go dey normal. For Credit Khata, entry wey dem cancel go still dey di customer account with line across am, with who cancel am and when, so nothing go disappear quietly. - **Payments wey dem confirm:** compare di wallet payments wey dem confirm for di app with wetin really land for your account. - **Logins:** anybody wey never sign in for one month probably no need login. Di point no be to dey monitor people. Na to make sure say di record still dey talk true, and to see problem while e still small. ## How to set am up for Credit Khata Staff logins na part of Pro, and every new shop dey get im first month of Pro free. Di owner go open **Profile → Staff**, tap **Add staff**, put name and di person own **Email** or **Phone** number (or both), and choose **Manager** or **Cashier** (shops wey dey deliver fit also add **Rider**). Di password go show once to copy and hand over, or di owner fit show one-time **Sign-in QR** make di person scan am. Staff go sign in to di counter app or di Android app with dat email or phone number, and dem go see only di screens wey their role allow, for di branch wey dem dey work. ![Di Staff screen wey list cashier and manager, each one with wetin dem dey take sign in and di last time wey dem use di login](https://ck.abdohoo.app/storage/content/library/web-staff.webp)Each person get their own login, role and di last time wey dem use amFull steps: [Give your staff their own login: manager or cashier](https://ck.abdohoo.app/pcm/help/staff-logins-manager-cashier). To protect di owner account, see [Download your data, secure your account or delete am](https://ck.abdohoo.app/pcm/help/export-data-security-delete-account). ## Di short version Give everybody their own login. Make cashiers sell, collect payments and remind, inside limits. Make managers correct and check. Keep staff, branches, data and security with di owner. E go take ten minutes to set up and e go save you plenty uncomfortable conversation later. ## Frequently asked questions ### Family members wey dey work for di shop suppose get their own logins? Yes. Separate logins no be about say you no trust dem; dem dey make every entry traceable, so person fit find and fix mistake without to guess who make am. ### Why cashier no suppose fit delete entries? Di person wey dey collect money no suppose also fit remove di record of am. To keep those two jobs separate dey protect di staff as much as e dey protect di shop. ### Cashier fit give credit? Yes, inside each customer credit limit. To pass limit suppose be decision for di owner or manager. ### Wetin I go do when worker leave? Remove their login, or at least reset im password, for their last day. Their old entries go remain for your books.